A story that began in 1986 has evolved into another South Shore success. One that has seen a small detailing business grow into a professional Shine Factory, quality used vehicle sales centre, and now a full TECH-NET automotive service shop.
Owner/operator Ian Tufts lives by the motto that Henry Ford is famous for, “There is no substitute for hard work.” He and his wife Daphney and their dedicated team of employees continue to work hard every day to build long lasting relationships based on trust. Ian’s Shine Factory, Ian’s Automotive and the TECH-NET service bays will continue to provide the quality products that customers have come to depend on.
Ian feels fortunate to be surrounded by car enthusiasts. “I have managed to find people that love cars as much as I do,” says Ian. That is why customers are so thrilled with the results they get every time. The Shine Factory offers the best in auto detailing. With several levels of detailing to choose from there is something for every price point and need. A trip to the Shine Factory makes your car feel and look brand new again. Nothing beats a clean vehicle and that new car smell!
Customers all over the South Shore and beyond have been ‘Ianized’. It’s not as scary as it sounds. Once you have purchased a quality used vehicle from Ian’s Automotive, you join the long line of Ianized customers. In the car industry Ian’s name is synonymous with pride and trust and for over 10 years Ian’s quality used cars have been quickly leaving the lot. “I am very selective about what I bring back to the shop. I want quality vehicles for my clients and I take the time to scour places to find them,” explains Ian.
So the natural progression of things lead Ian to “We should service what we sell!” and the TECH-NET service centre was born. It took two years of careful planning but late in the fall of 2008 they were open for business. “With the addition of the new service centre we can make our used cars the very best they can be and deal with any issues that may come up after the sale immediately. We also give our customers the choice of dealing with an independent company that has no loyalties to makes and brands, our only loyalty is to the customer,” says Ian.
At Ian’s Automotive, Shine Factory and TECH-NET Service Centre the customer always comes first and that is their simple secret to success.